Frequently Asked Questions
We deliver the handbags in Belgium, Netherlands and in Luxembourg with the help of Belgium Post, and DHL Express. You can choose freely between these 2 providers after you type the shipping address during the checkout process. We need 2 days of preparation time, and you will receive an email when your handbag(s) has been dispatched along with tracing number. Your purchase will arrive within 2-3 days for Belgium, the Netherland, and Luxembourg. Rest of the world within 1-2 weeks. read more …
We would gladly accept returns. Please contact us within 14 days after receiving the item(s), and send it within 30 days after receive of the item(s). You may choose between resending the item (if we have it in stock), and to receive refund. Please bear in mind that you will bear the return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. There is no return nor refund for customized items and items with reduction price. We don’t accept any cancellations or exchange. read more …
Temporarily we only accept Gift cheques and NO eco cheques from Sodexo.